Contact PURPL Fragrances
We're here to help. Whether you have questions about an order, shipping, products, or recommendations, we'd love to hear from you.
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Business Hours
Monday - Friday
9:00 AM - 5:00 PM EST
Response Time
Most inquiries are answered within 24 business hours.
Frequently Asked Questions
How long does shipping take?
Most orders ship within 1-2 business days.
Do you accept returns?
Please contact us within 14 days of delivery.
Are your fragrances authentic?
We carefully source and inspect every fragrance before sale.
How can I track my order?
Tracking information is emailed once your order ships.